Privacy Policy
Privacy Policy for Rybiq
Last Updated: 28 January 2026
Rybiq Innovations (“Rybiq”, “we”, “our”, or “us”) operates Jini, a technology platform that provides products and services through a website, mobile applications, Internet of Things (IoT) systems, WhatsApp messaging services, and automated chatbot (BOT) solutions.
This Privacy Policy explains how Rybiq collects, uses, stores, shares, and protects personal data when users access or use Rybiq and its related products or services. It also applies to personal data processed through integrations with Meta Platforms, including WhatsApp, Facebook, and Instagram.
1. Purpose of Data Collection
We collect and process personal data to:
Provide, operate, maintain, and improve our products and services.
Enable WhatsApp messaging, chatbot automation, and IoT alerts/workflows.
Communicate with users about accounts, transactions, service updates, product information, and promotional offers.
Respond to enquiries, resolve complaints, and provide customer support.
Conduct internal training, quality assurance, and performance monitoring.
Comply with applicable laws, regulatory requirements, contractual obligations, and lawful requests from authorities.
2. Information We Collect
a. Personal & Business Information
Name, email address, phone number (including WhatsApp number).
Login credentials, account identifiers.
Business or organizational details relevant to services provided.
b. WhatsApp Messaging & Chatbot Data
WhatsApp phone number, message content, timestamps, and media files voluntarily shared.
Chatbot interaction records.
Processed solely to deliver messaging and automation services, in compliance with WhatsApp Business Platform Policy and Meta Platform policies.
c. Meta Platform Information
Public profile details, platform-specific identifiers, and other data explicitly authorized via Meta’s permission systems.
d. IoT Device Data
Device identifiers, sensor readings, automation triggers, operational status, system logs, and location data (where required for service functionality).
e. Technical & Usage Information
IP addresses, browser type, device type, operating system, application usage data, error reports, and diagnostic logs.
f. Cookies & Tracking Technologies
Cookies and similar tools to analyze behavior, improve functionality, and enhance user experience.
Users may disable cookies via browser settings, though this may limit certain features.
Third-party cookies are governed by their own privacy policies.
3. Sharing of Information
We may share personal data only when necessary and lawful, including with:
Service providers assisting in delivery, transactions, or support.
Meta Platforms for integrations (WhatsApp, Facebook, Instagram).
Legal authorities when required by law.
We do not sell personal data to third parties.
4. User Rights
Users have the right to:
Access, correct, or delete their personal data.
Withdraw consent at any time by writing to rajeev@rybiq.in.
Request data portability, subject to applicable laws.
5. Data Retention
Personal data is retained as long as necessary to provide services. Data may be retained beyond termination of a business relationship where required by law.
6. Data Security
We implement administrative, technical, and organizational measures to protect personal data against unauthorized access, misuse, alteration, or disclosure. While we strive for robust security, no system can guarantee complete protection.
7. Children’s Privacy
Jini is not intended for individuals under 13 years of age. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted at https://www.rybiq.in/privacy-policy with the revised effective date.
9. Queries & Grievance Redressal
For questions, concerns, or grievances regarding this Privacy Policy or personal data handling, please contact: